DIRECTOR OF OPERATIONS ROLE
Lead the engine behind DJ Topedo & Co’s next stage of growth!
At DJ Topedo & Company, we exist to create and capture extraordinary wedding experiences that honor the God-given gift of marriage—celebrating sacred love, lifelong commitment, and unforgettable moments shared between couples and their families.
As we step into our next stage of growth, we are seeking a Director of Operations (DOO)—a high-level leader who will bring structure, consistency, and strong leadership across every area of the business. This role is designed to help us scale without sacrificing excellence, ensuring our company operates with clarity, consistency, and intentional energy at every level.
The Mission
Your mission is to ensure that every wedding we serve reflects our highest standard of excellence—every time, without exception.
You will be the leader who turns vision into execution, people into a high-performing team, and systems into a scalable business foundation.
Where the owner drives vision, relationships, sales, partnerships, and growth direction, you drive execution, consistency, team performance, systems, and delivery.
Core Responsibilities
1. Team Leadership & Culture
You will lead and develop our team of DJs, videographers, and event staff.
Lead weekly 1:1 check-ins with team members
Organize and run team meetings and final event review meetings
Oversee DJs, videographers, and booth attendants
Set clear performance expectations and hold accountability
Organize team activities to strengthen culture and unity
Be a consistent source of energy, clarity, and leadership for the team
2. Event Execution & Quality Control
You are responsible for ensuring every event meets our brand standard—no exceptions.
Ensure every wedding is properly staffed, prepared, and executed
Oversee DJ assignment and event readiness systems
Standardize walkthroughs, timelines, and client communication
Ensure all “pre-event checklists” are completed
Step in when performance is inconsistent or expectations are not met
Ensure smooth execution from ceremony through final song
3. Client Experience & Communication
You help ensure every couple experiences clarity, confidence, and excellence from start to finish.
Participate in client calls (virtual or in-person when needed)
Support timeline planning, music direction, and event details
Ensure communication between sales, production, and clients is seamless
Step in to resolve concerns or misalignments when needed
Ensure the customer experience always reflects our brand standard
Review feedback from clients and implement improvements
4. Systems, Operations & Scale
You are responsible for building a business that runs smoothly without chaos.
Refine and improve internal systems across all departments
Ensure consistency across sales → booking → planning → execution → follow-up
Identify bottlenecks in the business and remove them
Improve scheduling, assignments, and internal communication systems
Help the company scale into venues, larger teams, and multi-operator expansion
Create structure so the business is not dependent on any one person
5. Marketing & Content Support (Optional / As Needed)
Depending on strengths, you may also support brand presence and visibility.
Oversee or assist with social media management
Help capture and organize event content (photo/video coordination)
Support brand consistency in public-facing content
Collaborate on storytelling and showcasing events
What Success Looks Like
In this role, success means:
Every wedding feels consistent, polished, and professionally executed
Team members are aligned, prepared, and accountable
Clients feel cared for, informed, and confident throughout the process
The owner is no longer the bottleneck for daily operations
Systems run smoothly without constant intervention
The company can scale without losing quality or culture
Commission & Growth Opportunity
This role includes a base compensation plus performance-based incentives/commission opportunities, tied to operational performance, leadership impact, and company growth.
As the company expands, this role is designed to grow into a senior executive leadership position, with increasing responsibility, compensation, and influence.
Who This Role Is For
This role is for a leader who:
Naturally inspires and leads people
Thrives in both structure and fast-paced environments
Can hold standards without losing relationship or trust
Thinks in systems, not just tasks
Can step into chaos and bring clarity
Wants to build something long-term, not just manage day-to-day work
Bonus if you have experience in events, hospitality, entertainment, or multi-operator service businesses.
Why This Role Exists
We are growing into a new phase of business.
To scale effectively, we need more than talented team members—we need leadership that multiplies talent, builds systems, and ensures consistency at every level.
This role exists to free the business from bottlenecks, elevate the team, and create a foundation for long-term expansion.
Our Leadership Model
Owner: Vision, relationships, sales, partnerships, growth direction
Director of Operations: Execution, consistency, team performance, systems, delivery
Together, this partnership creates a business that can scale without losing excellence.
💰 Compensation Structure
This is a full-time leadership role designed to support both operational excellence and company growth.
Base Salary: $65,000 annually
Performance Commission: 5% of revenue directly influenced by the Director of Operations
(Defined as bookings personally closed, significantly driven to close, or upsold through direct client interaction.)Annual Performance Bonus: $0 – $10,000 based on overall performance, including leadership, execution quality, client satisfaction, and contribution to company growth
⏰ Time Commitment
This is a full-time position with an expected average of 40 hours per week.
Because of the nature of the wedding and event industry, hours will vary based on seasonality and event volume.
Typical workweek: ~40 hours (average)
Monday–Friday focus: operations, team management, client communication, sales support, and systems development
Weekend availability required: based on scheduled events and seasonal demand
🎧 Weekend & Event Expectations
Weekend work is a key part of this role during peak wedding season.
The Director of Operations may be required to attend select events for:
Quality control and execution oversight
Training and onboarding of DJs or staff
High-value or complex events
Spot checks to ensure consistency and brand standards
Weekend involvement is scheduled strategically and is not required at every event.
📊 Role Philosophy
This position is designed for a leader who can:
Maintain consistency across all events
Strengthen systems and team performance
Support sales through direct client influence
Ensure every couple receives a high-level, stress-free experience
The goal is simple: scale the company without sacrificing quality or energy.
If This Sounds Like You
If you feel called to join us in creating and capturing extraordinary wedding experiences that honor the God-given gift of marriage, we’d love to connect with you.
We exist to celebrate sacred love and lifelong commitment in a way that is meaningful, excellent, and unforgettable.
📧 Apply: https://www.djtopedo.com/jointeam